Forever new lace dress

Forever new lace dress reviews

• NEXT review Irena R. next review, 2 months ago
  I ordered shoes from them for like 150 euro. The ones that arrived were the same brand and size but different model. When I wrote about the issue they responded very quickly and I received a full refund in the next couple of days. They asked me to send the shoes back to UK and they will return the money for the shipping when I send them the bill, but when I went to the local post office they wanted around 150 euros for the return so I wrote them back and told them to send me a return label because otherwise the return will cost as much as the shoes and I really didn't want to spend that much money even though I will be refunded after time, anyways, they told me to keep the shoes. My boyfriend doesn't like them (I bought them for him) and I don't know what to do with them but I was really surprised by the customer service after reading the reviews here and that is why I wanted to share my experience with the company. Service Value Shipping Returns Quality Show more
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• NEXT review Irena R. next review, 2 months ago
  I ordered shoes from them for like 150 euro. The ones that arrived were the same brand and size but different model. When I wrote about the issue they responded very quickly and I received a full refund in the next couple of days. They asked me to send the shoes back to UK and they will return the money for the shipping when I send them the bill, but when I went to the local post office they wanted around 150 euros for the return so I wrote them back and told them to send me a return label because otherwise the return will cost as much as the shoes and I really didn't want to spend that much money even though I will be refunded after time, anyways, they told me to keep the shoes. My boyfriend doesn't like them (I bought them for him) and I don't know what to do with them but I was really surprised by the customer service after reading the reviews here and that is why I wanted to share my experience with the company. Service Value Shipping Returns Quality Show more
  Expand reviews
• NEXT review Irena R. next review, 2 months ago
  I ordered shoes from them for like 150 euro. The ones that arrived were the same brand and size but different model. When I wrote about the issue they responded very quickly and I received a full refund in the next couple of days. They asked me to send the shoes back to UK and they will return the money for the shipping when I send them the bill, but when I went to the local post office they wanted around 150 euros for the return so I wrote them back and told them to send me a return label because otherwise the return will cost as much as the shoes and I really didn't want to spend that much money even though I will be refunded after time, anyways, they told me to keep the shoes. My boyfriend doesn't like them (I bought them for him) and I don't know what to do with them but I was really surprised by the customer service after reading the reviews here and that is why I wanted to share my experience with the company. Service Value Shipping Returns Quality Show more
  Expand reviews
• NEXT review Joyce C. next review, 8 months ago
  I ordered 4 items from Next Direct NZ and the first part of the order arrived on the 24 December 2021 and the second part of my order arrived on the 29 December. Considering I made my order and paid for my order on the 6 December 2021, I consider this slow. Of course if I had not contacted Paypal and left it in their capable hands the items may still not have arrived. I chatted 3 times to Next Direct and sent an enquiry to Sky Net and no one could be bothered to come back to me until I put Paypal on the job. Tip for consumers The idea is a good one and often works very well, but this year there were problems so I do not think I will be using Next Direct at busy times again. Products used clothing and houseware Service Value Shipping Quality Show more
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• NEXT review Joyce C. next review, 8 months ago
  I ordered 4 items from Next Direct NZ and the first part of the order arrived on the 24 December 2021 and the second part of my order arrived on the 29 December. Considering I made my order and paid for my order on the 6 December 2021, I consider this slow. Of course if I had not contacted Paypal and left it in their capable hands the items may still not have arrived. I chatted 3 times to Next Direct and sent an enquiry to Sky Net and no one could be bothered to come back to me until I put Paypal on the job. Tip for consumers The idea is a good one and often works very well, but this year there were problems so I do not think I will be using Next Direct at busy times again. Products used clothing and houseware Service Value Shipping Quality Show more
  Expand reviews